Hi, How can we

help?

General

How do I contact WebStarter for support?

You can reach out to us through the “Contact Us” page on our website. We’re here to assist you with any questions or concerns you may have.

What services does WebStarter offer?

We specialize in providing unique domain names and custom logo designs. Our services include a domain marketplace, auctions, and branding solutions to help you establish a strong online identity.

How can I reset my password?

If you’ve forgotten your password, click on the “Login” button, then select “Forgot Password.” Follow the instructions to reset your password via the email associated with your account.

How do I create an account on WebStarter?

To create an account, click on the “Login” button at the top right corner of the homepage, then select “Register.” Fill in the required information, and you’ll be ready to explore our services.

What is WebStarter?

WebStarter is a platform that offers unique domain names and custom-designed logos to help elevate your online presence. We provide a marketplace for buying and selling domains, along with additional services to support your branding needs.

Payment & Billing

Do you charge any hidden fees?

No, WebStarter is transparent with pricing. There are no hidden fees—only a 20% commission fee on successful domain sales.

Can I pay for a domain in installments?

Yes, some sellers offer Lease-to-Own options, allowing buyers to pay over time while securing the domain.

Do you accept PayPal for payments or payouts?

At this time, we do not support PayPal. We accept all major credit cards, including American Express, as well as cryptocurrency payments.

In which currencies can I view prices on WebStarter?

We offer multiple currency options on our site. You can select your preferred currency from the available options.

Does WebStarter offer refunds?

No, we do not offer refunds. All transactions are final, so please ensure you’re certain before completing a purchase or sale.

Are there any fees for listing a domain on WebStarter?

Listing your domain on WebStarter is free. Upon a successful sale, a commission of 20% is applied to the final sale price.

What payment methods does WebStarter accept?

We accept all major credit cards, including American Express, as well as cryptocurrency payments.

Profile

How do I enable two-factor authentication (2FA) for my account?

WebStarter offers enhanced security through 2FA. You can enable this feature in your Account Settings.

What should I do if I don’t receive my account verification email?

Check your spam or junk folder. If you still don’t receive it, request another verification email from the Login page.

Can I change the email associated with my WebStarter account?

Yes, you can update your email address in your Account Settings. For security reasons, you may need to verify the change.

Selling

What happens if my domain doesn’t sell?

Your domain will remain listed until it sells or you choose to remove it. There are no additional fees for extended listings.

Are there any restrictions on the types of domains I can list?

While we strive to accommodate a wide range of domains, we do have guidelines to ensure quality and compliance. Please refer to our terms of service for detailed information.

Can I reject an offer on my domain?

Yes, as a seller, you have the right to accept or reject any offers made on your domain.

Can I remove my domain listing?

Yes, you can remove your domain listing at any time by accessing the “My Listings” section in your account and selecting the option to delete the listing.

How do I transfer ownership of my domain after a sale?

Once a sale is confirmed, we will guide you through the domain transfer process to ensure a smooth transition to the buyer.

How long does it take to receive payment after a sale?

Disbursements are typically processed within 24 to 72 hours after payment is received, depending on factors such as international transactions and holidays.

How are sellers notified of a sale?

Sellers are notified via email when their domain is sold. Additionally, our team will contact you to confirm the sale and discuss the transfer process.

Is there a cost to list my domain?

No, listing your domain is free. A 20% commission is applied only when your domain sells.

How do I list a domain for sale on WebStarter?

After logging in, navigate to Seller Central in your seller profile. From there, go to Add Domain and follow the prompts to list your domain. You’ll need to provide key details, including the domain name and asking price. Once submitted, your domain will be live on the marketplace for potential buyers to view.