FAQs
If you need assistance, you can easily reach out to us through the “Contact Us” page on our website. Simply fill out the contact form with your name, email address, and a brief message describing your question or concern. Our support team is dedicated to providing fast, helpful responses to ensure you get the assistance you need. Whether you have questions about buying, selling, account management, or anything else, we’re here to help. We aim to respond to all inquiries as quickly as possible to make your experience with WebStarter smooth and worry-free.
WebStarter specializes in helping you build a strong online presence through premium domain names and professional branding solutions. Our services include a domain marketplace where you can buy and sell unique domain names, online auctions for competitive bidding opportunities, and custom logo design services to match your brand’s identity. Whether you’re starting a new business, rebranding an existing one, or simply investing in digital assets, WebStarter provides the tools you need to stand out online. Our platform is designed to make the process simple, effective, and tailored to your individual branding goals.
If you’ve forgotten your password or need to reset it for any reason, simply click on the “Login” button at the top of the WebStarter website. Then select the “Forgot Password” option. You’ll be prompted to enter the email address associated with your account. Once submitted, you’ll receive an email with instructions and a secure link to reset your password. Follow the steps provided to create a new password and regain access to your account. If you don’t receive the email within a few minutes, be sure to check your spam or junk folder.
Creating an account on WebStarter is simple and only takes a few minutes. Start by clicking the “Login” button located at the top right corner of our homepage. Then select the “Register” option. You’ll be prompted to fill in some basic information, including your name, email address, and a secure password. Once you complete the form and submit it, you’ll receive a confirmation email to verify your account. After verification, you’ll have full access to explore our marketplace, list domains for sale, participate in auctions, and take advantage of our branding services.
WebStarter is a modern platform dedicated to helping individuals and businesses build strong online identities. We offer a curated selection of unique domain names and professionally designed custom logos to elevate your brand and online presence. Our marketplace allows users to easily buy and sell domains, participate in auctions, and access a variety of branding services. Whether you’re launching a new venture, expanding an existing brand, or investing in premium digital assets, WebStarter provides the tools and support needed to stand out in today’s competitive online world. Our goal is to make branding simple, powerful, and accessible.
No, WebStarter is fully transparent when it comes to pricing. We believe in keeping things simple and honest. There are no hidden fees, surprise charges, or unexpected costs at any point during the listing or selling process. The only fee we charge is a 20% commission, and it’s applied only when your domain successfully sells. Listing your domain is completely free, and you maintain full control over your pricing and offers. Our goal is to provide a trustworthy marketplace where you can sell your domains with confidence, knowing exactly what to expect every step of the way.
Yes, many sellers offer flexible Lease-to-Own options, allowing you to pay for a domain over time instead of making a full upfront payment. This option secures the domain for you while you make scheduled installment payments, making premium domains more accessible. Once all payments are completed, full ownership of the domain is transferred to you. Lease-to-Own agreements are a great way to lock in a domain you love without the pressure of a large one-time cost. Be sure to review the specific terms for each listing, as payment plans and timelines may vary by seller.
At this time, WebStarter does not support PayPal for payments or payouts. However, we offer several other secure and convenient options. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we support cryptocurrency payments for buyers who prefer using digital assets. For payouts to sellers, we offer direct bank transfers and crypto payouts, depending on your preference. Our goal is to provide fast, secure, and flexible payment solutions to meet the needs of our global user base. We are always exploring new options to make transactions even more convenient in the future.
WebStarter offers multiple currency options to make browsing and purchasing easier for users around the world. You can select your preferred currency directly from the available options on our site, ensuring you view domain prices in a way that’s most convenient for you. While listings are primarily set in U.S. Dollars (USD) by default, conversions to other major currencies are available for your convenience. Please note that final transactions are completed in USD. We’re always working to make your buying experience as seamless and accessible as possible, no matter where you are.
No, WebStarter does not offer refunds. All transactions on our platform are considered final once they are completed. We strongly encourage both buyers and sellers to carefully review all details, confirm their decision, and be absolutely certain before proceeding with any purchase or sale. Because domain transfers and payments involve irreversible processes, refunds are not possible after a transaction is finalized. If you have any questions or need clarification before completing a deal, our support team is available to assist you. We’re here to help you make informed and confident decisions every step of the way.
Listing your domain on WebStarter is completely free. You can add as many domains as you like without paying any upfront or recurring fees. We only charge a commission when your domain successfully sells — a 20% fee based on the final sale price. This means there’s no risk to list your domains and showcase them to potential buyers. Our transparent pricing model ensures you know exactly what to expect, with no hidden costs or surprise charges. You keep full control over your listings, and you only pay when you make a successful sale.
WebStarter accepts a variety of secure and convenient payment methods to make purchasing easy for everyone. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. In addition to traditional payment methods, we also support cryptocurrency payments for buyers who prefer using digital assets like Bitcoin, Ethereum, and others. All transactions are processed securely to protect your information and ensure a smooth experience. Our goal is to offer flexible payment options that meet the needs of our global community, making it easier than ever to complete your domain purchases with confidence.
WebStarter offers enhanced security through Two-Factor Authentication (2FA) to help protect your account. To enable 2FA, simply log in and navigate to your Account Settings. From there, you’ll find the option to activate Two-Factor Authentication. You’ll be guided through a quick setup process, typically involving scanning a QR code with an authenticator app or receiving verification codes. Once enabled, 2FA adds an extra layer of security by requiring both your password and a one-time code to log in. We highly recommend enabling this feature to keep your account and assets safe from unauthorized access.
If you don’t see your account verification email in your inbox, be sure to check your spam, junk, or promotions folders as it may have been filtered there. If you still haven’t received it after a few minutes, you can easily request a new verification email by visiting the Login page and selecting the option to resend it. Make sure you entered the correct email address when signing up. If the issue persists, feel free to contact our support team for assistance. We’re here to help you get verified and started as quickly as possible!
Yes, you can update the email address linked to your WebStarter account at any time. Simply log in, go to your Account Settings, and select the option to change your email. For security reasons, you may be asked to verify the new email address and confirm the update through a verification link we send. This extra step helps protect your account and ensures your contact information stays up-to-date. If you run into any issues during the process, our support team is available to assist you and make sure your account remains secure.
Your domain will stay listed on our marketplace for as long as you’d like, giving it continuous exposure to potential buyers. There are no additional fees for keeping your domain active, no matter how long it takes to sell. You’re always in full control of your listing—you can update your asking price, enhance your description, or remove the domain at any time with just a few clicks. Our platform is designed to give your domain the best chance to sell, whether it takes days, months, or even longer. Patience can pay off when finding the perfect buyer!
While we aim to accommodate a wide variety of domain names, there are some important guidelines to maintain quality and ensure compliance with legal standards. Domains that contain illegal content, promote hate speech, infringe on trademarks, or violate intellectual property rights are not permitted. We also reserve the right to decline listings that we feel do not meet our marketplace standards. For full details on what is and isn’t allowed, please review our Terms of Service. Our goal is to create a safe, trustworthy environment for both buyers and sellers.
Yes, absolutely. As the seller, you are in full control over your domain listing and have the complete right to accept or reject any offers you receive. There’s no obligation to sell unless you’re fully satisfied with the offer terms and price. You can also choose to negotiate with buyers if you feel an offer is close but not quite where you want it. Our platform is designed to empower sellers, giving you the flexibility to make the best decision for your domain’s value and your personal goals.
Yes, you can remove your domain listing at any time with just a few clicks. Simply log into your account, go to the “My Listings” section, and select the domain you wish to remove. From there, you’ll have the option to delete the listing immediately. There are no penalties or fees for removing your domain from our marketplace. We believe in giving sellers full control over their listings, allowing you to manage your portfolio freely. Whether you’ve changed your mind, sold it elsewhere, or simply want to update your strategy, removing a listing is quick and easy.
Once a sale is confirmed, we’ll guide you step-by-step through the domain transfer process to make sure everything goes smoothly. You’ll receive clear instructions on how to unlock your domain, obtain the necessary authorization codes (if applicable), and initiate the transfer to the buyer’s registrar of choice. Our system is designed to keep both parties informed throughout the process, minimizing confusion and delays. If you ever need assistance, our support team is ready to help. We aim to make transferring domain ownership fast, secure, and hassle-free for both sellers and buyers.
Once the buyer’s payment is successfully received and verified, disbursements are typically processed within 24 to 72 hours. Processing times can vary slightly depending on factors such as the payment method used, international banking regulations, weekends, and holidays. We prioritize fast and secure payouts to ensure you receive your funds as quickly as possible. You’ll be notified every step of the way, from payment confirmation to disbursement. Our goal is to make the post-sale process smooth, transparent, and worry-free so you can enjoy the rewards of your successful domain sale without unnecessary delays.
When your domain is sold, you will receive an immediate email notification confirming the sale. In addition to the automated email, a member of our team will personally reach out to you to confirm the details and guide you through the next steps of the transfer process. We want to ensure that every seller is fully informed and supported from the moment a sale occurs. Our goal is to make the experience smooth and stress-free by providing clear communication, helpful guidance, and responsive support at every stage of the transaction.
No, listing your domain on our marketplace is completely free. You can create as many listings as you’d like without paying any upfront fees. We only apply a commission fee of 20% once your domain successfully sells. This means you can showcase your domains to potential buyers without any risk or out-of-pocket costs. Our commission covers the platform services, marketing exposure, and dedicated support to help you close your sale. You keep full control over your listings, and you only pay when you profit. It’s a simple, fair way to sell your domains confidently.
Listing your domain for sale on WebStarter is quick and easy. Simply create an account or log in, then navigate to the “Sell a Domain” section. From there, you’ll enter basic details about your domain, including the name, asking price, and any helpful descriptions or keywords. You can also add a logo or image to make your listing stand out. Once submitted, your domain will be reviewed and published on the marketplace. There are no upfront costs to list, and you’ll have full control to update or remove your listing anytime you want.